Remote Services

Remote Services

Latest update: Monday, July 27.

While Idaho, and Ada among a handful of counties in particular, remains a federal red zone with cases of COVID rapidly increasing, including recent exposures in one of our buildings, we will be taking more careful measures to protect staff and the public. We will maintain curbside services and computer use of 30-120 minutes by appointment and offer a slate of new remote services along with expanded virtual programming and activities but will no longer take appointments for in-house usage. Existing appointments will be honored.

Beginning this week we are increasing our scope of remote services starting with the ones listed below.

We thank you for doing your part to keep our community safe by reducing exposure and community transmission so that we may return as quickly as possible to some level of ongoing in-house usage.

Service Hours

Remote service hours: Monday - Friday 10 am - 6 pm and Saturday 10 am - 2 pm
Online live chat hours: Monday - Friday 11 am - 5 pm

Curbside Service

Request curbside pickup by using the Holds Pickup online form for holds or the Personal Shopper online form for other items and selecting your preferred pickup date and time. Please allow an hour for staff to complete your request. You may also place curbside requests by calling the library at 208-229-2665 during service hours.

Coming Soon

We will continue to roll out new services in the coming days, including a home delivery option, outdoor browsing of selected items, and more!

Other Available Services and Information

Phone and Online Chat Services:
Our staff is available to assist you over the phone or through our new online chat service. We will be here to guide you in using our online resources, troubleshoot any problems with those resources or with your account and research answers to questions you might have.

Computer Access by Appointment:
Two computers are currently available at each location for conducting vital online work in isolation. Once a day, an appointment between 30-120 minutes may be made by contacting us during posted service hours. Five pages may be printed for free. For large print jobs or scanning or faxing services, please speak with staff about our options.

Virtual Programs and Summer Reading:
We have prepared a full lineup of virtual events for all ages, including favorites like music and movement, crafts, book clubs, teen events and more! You can get access to all virtual events through the events page.

Our online Summer Reading program has begun! Visit the Summer Reading page to find out how to earn collectible buttons and entries into weekly raffles for exciting prizes!

Online services (available 24/7):
We urge you to stay home and use our digital services, which are always available. Download ebooks, eaudiobooks and magazines; stream movies and music; anduse our online resources from the comfort of home with your library card. Newly available: Take advantage of the huge TumbleBooks ebook collection listed here, spanning all genres and all ages, which TumbleBooks has made available during this time, no library card needed. For help using any of these services, email us at askit@adalib.org.

Future Programs and Services:

On the topic of COVID-19, the Library will continue to work with Central District Health Department and other local officials and will take additional steps as needed, so continue to check our website or follow us on Facebook for updates. At this time we continue to have the following measures in place:

  • We have cancelled in-person events indefinitely.
  • We have suspended volunteer and Friends activities.
  • We are not currently accepting donated items.

COVID-19 Information:

You can find reliable and current information about the outbreak from local, state, and national agencies below: